Terms and Conditions

Terms & Conditions

ExtraStep Films

Effective Date: October 28, 2026

Welcome to ExtraStep Films. By using our website or purchasing our services, you agree to the following terms, where applicable.

Our Services

ExtraStep Films provides professional video production and related services for dance studios, performing arts organizations, and other clients.

Specific pricing, production arrangements, delivery schedules, and payment terms are established through individual proposals, reservation forms, invoices, or written agreements.

Reservations and Payments

Reservations, deposits, balances, and applicable deadlines are governed by the terms provided with each customer's booking agreement.

Video Delivery

Completed productions may be delivered through secure online platforms, digital downloads, USB media, or other agreed-upon methods. Delivery arrangements and access permissions may vary by project.

Website Content

Website text, photographs, videos, graphics, and other original materials owned by ExtraStep Films may not be reproduced or distributed without authorization.

SMS Messaging Terms

Customers who explicitly opt in to receive SMS communications from ExtraStep Films may receive service updates, reservation reminders, customer support messages, review requests, and occasional promotional offers.

Message frequency: Varies based on customer activity and communications preferences.

Message and data rates: Standard carrier message and data rates may apply.

Opt-out: Reply STOP at any time to unsubscribe from text messages.

Help: Reply HELP for assistance or email andy@extrastep.com.

Consent: SMS participation is voluntary and is not required to purchase services.

Carrier liability: Mobile carriers are not responsible for delayed or undelivered messages.

For information about how personal data is handled, please review our Privacy Policy.

Changes to These Terms

ExtraStep Films may update these terms periodically. Updated terms will be published on this website.

Contact

ExtraStep Films

Email: andy@extrastep.com